Founded in Philadelphia in 1983, Concorde has distinguished itself as a leader in the provision and management of driver qualification file management, substance abuse programs, physical examinations, regulatory compliance consulting, occupational health and safety services, policy development and consulting, and employee background screening. For over three decades we have helped our clients enhance employee health and safety by providing expert advice, accessibility to our management team, and superior customer service.

The Concorde Model

Single Point of Contact: Concorde assigns every client a trained, dedicated Customer Care Representative who is responsible for all facets of an account. Your Customer Care Representative’s responsibility is to “own” your account and any contact, question, or issue that is brought to them regarding your account.

Customized Programs: Concorde specializes in bringing order to chaos. We thrive on developing customized programs for large companies that are having a difficult time managing a national substance abuse, health, and safety program. Our team of experts will work directly with you to uncover your needs and provide flexible solutions.

Accessibility to our Knowledge Base: With over 100 Years of combined industry experience, Concorde’s Founder, Chief Operations Officer, Chief Technology Officer, General Counsel, Medical Review Officers, Nurses, and Customer Care Representatives are more than willing to share their expertise with clients. At Concorde, we believe it is our job to make your job easier.